A family that cares

“Our customer feedback is exceptional and this is so important because it shows that we truly do what we say we do:

We close on time, without surprises and bumps along the way, and we follow through with the highest level of service and responsiveness. We can only provide this level of exceptional service through the partnership we have with the home office team, and the seamless relationship we all share with the customer as our number one focus.”

Kevin Laffey, Regional Manager

Overland Park, KS, branch (9 years)

“The culture here makes all the difference!

It’s inclusive where everyone is there to step up and help each other out – whether it’s the home office helping out us, or loan officers helping each other. It’s not a dog-eat-dog system, but rather one where it’s asked how can I help you get this thing done. That goes not only for the marketing department or underwriting department; but it includes even calling other offices we might not have a relationship with, and they’re willing to step up and give us some direction to share their expertise.”

Brian Swanson, Branch Manager

West Des Moines, IA, branch (2 years)

“It’s unique here to have a truly collaborative approach to our work between everyone at Inlanta. 

If you have a question, or really believe in your buyer, there are people here who truly care and will work with you to help that buyer become a homeowner.

It then makes a real difference in the lives my customers to be able reach out and talk directly to the underwriters to talk through ideas and take the time to work with you collaboratively to find solutions for my borrowers. They keep the human in our work that can often be just a financial transaction with some lenders.”

Yvette Clermont, Branch Manager

Lakewood Ranch, FL, and DePere, WI, branches (8 years)

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